Privacy Policy

 

Effective Date: 1/2025

1. Introduction

Welcome to IVOS Medical (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, www.ivosmedical.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Scope

This Privacy Policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through any mobile or desktop applications you download from this Website, if applicable.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This Privacy Policy does not apply to information collected by:

  • Us offline or through any other means not specified in this policy.
  • Any third party, including through any application or content that may link to or be accessible from our Website.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

3. Information We Collect About You

3.1 Personal Information

“Personal Information” includes any information that identifies, relates to, describes, or could reasonably be linked (directly or indirectly) with an individual. We may collect the following types of Personal Information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Usernames, passwords, or other authentication details you may provide if you register on our Website.
  • Health-Related Information: If you choose to provide details about your health or medical conditions, or if you use any features of our Website to request information related to our medical services. (If you are a covered entity or business associate under HIPAA, additional precautions and legal obligations may apply.)
  • Payment Information: Credit card, debit card, or bank account details if you pay for services through our Website (processed by a secure third-party payment processor; we do not store full card details).

3.2 Automatically Collected Information

When you visit our Website, we may collect certain information automatically, such as:

  • Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data.
  • Device and Browser Information: Information about your computer or mobile device, such as your IP address, operating system, browser type, and device identifiers.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing actions and patterns.

4. How We Use Your Information

We may use the information we collect for the following purposes:

  1. To Provide Our Services: To present our Website to you and to provide you with information, products, or services that you request from us.
  2. Customer Support: To respond to your inquiries, diagnose technical issues, and handle customer service requests.
  3. Marketing and Promotional Purposes: To send you marketing communications about our services, offers, or updates if you have chosen to receive such information. You can opt out at any time by following the unsubscribe instructions in our emails.
  4. Analytics and Personalization: To analyze usage trends and preferences, and to improve your experience by delivering customized content or features.
  5. Legal and Regulatory Requirements: To comply with applicable laws, regulations, or legal processes, as well as to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  6. Other Purposes: With your consent or as otherwise disclosed at the time information is collected.

5. Cookies and Other Tracking Technologies

We, and third parties with whom we partner, may use cookies, beacons, tags, and scripts to collect, track, and analyze data about:

  • Browsing Activities: Pages visited, links clicked, and the time spent on our Website.
  • Advertising: Delivery of tailored ads and measurement of their effectiveness.

You can set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.

6. How We Share Your Information

We may share or disclose your information in the following ways:

  1. Service Providers: With third-party vendors, contractors, or agents who perform services on our behalf (e.g., payment processors, hosting providers, analytics services). We require these parties to only use your Personal Information as necessary to carry out their services.
  2. Legal and Compliance: To comply with any court order, law, or legal process, including responding to any government or regulatory request. We may also disclose information to protect the rights, property, or safety of our Company, our customers, or others.
  3. Business Transfers: In connection with a merger, acquisition, restructuring, reorganization, or other change of ownership or control, your Personal Information may be transferred as part of the assets.
  4. Consent or At Your Direction: We may share your information with third parties when you consent to or request such sharing.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

  • Access and Correction: You may have the right to request access to and correction of your Personal Information.
  • Deletion: You may request the deletion of your Personal Information, subject to certain exceptions (e.g., for legal compliance).
  • Opt-Out of Marketing Communications: You can opt out of receiving our marketing emails by following the unsubscribe instructions included in the emails or by contacting us directly.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. These include using SSL (Secure Sockets Layer) encryption for online transactions (if applicable) and restricting access to Personal Information to employees and contractors who need the data to perform their job responsibilities.

However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your Personal Information transmitted to our Website; any transmission is at your own risk.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect Personal Information from children. If we learn that we have collected or received Personal Information from a child without verified parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us immediately.

10. Third-Party Links

Our Website may include links to third-party websites, plug-ins, and applications that are not affiliated with or controlled by us. Clicking on these links may allow third parties to collect or share information about you. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of every website you visit.

11. International Data Transfers

If you are visiting our Website from outside the country where our servers are located, your information may be transferred across international borders. By using our Website and providing us with your Personal Information, you consent to the transfer, storage, and processing of your information in a country with less stringent privacy laws than your own.

 

12. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your Personal Information. These rights may include:

  1. Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which that information is collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we share Personal Information.
  2. Right to Delete: You have the right to request that we delete any Personal Information about you that we have collected from you, subject to certain exceptions under the CCPA (e.g., if we need to retain your Personal Information to comply with a legal obligation).
  3. Right to Opt Out of Sale: The CCPA provides California residents the right to opt out of the sale of their Personal Information. However, we do not sell Personal Information to third parties as defined under the CCPA.
  4. Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising any of your CCPA rights.

12.1 Categories of Personal Information Collected and Disclosed

In the preceding 12 months, we may have collected and disclosed, for business purposes, the following categories of Personal Information (as defined under the CCPA):

  • Identifiers (e.g., name, email, phone number, IP address)
  • Financial information (e.g., payment card data, if applicable)
  • Internet or other electronic network activity information (e.g., browsing history, device information, cookies, interactions with our Website)
  • Geolocation data (if provided or inferred)
  • Health information (if provided voluntarily, subject to applicable healthcare privacy laws)

We disclose these categories of Personal Information to our Service Providers for business purposes, such as processing payments or hosting the Website. We do not sell Personal Information.

12.2 How to Exercise Your CCPA Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by either:

Emailing us at: info@ivosmedical.com
Calling us at: +1(949)357-0369

12.3 Verification Process

We may request certain information from you to verify your identity and ensure your right to access or delete your Personal Information. This information will only be used for verification purposes.

12.4 Authorized Agents

You may designate an authorized agent to make a request on your behalf by providing that agent with a signed, written permission to do so. We may request additional information to verify your identity before processing the request.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Any changes will be effective immediately upon posting, unless otherwise stated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, including those related to the CCPA, please contact us at:

IVOS Medical, Inc.

Address: 5270 California Ave. Suite 200, Irvine, CA 92617

Email: info@ivosmedical.com

Phone: +1(949)357-0369

Obstructed Vision in Soiled Airways

0-11 sec:

The initial insertion of the video laryngoscope resulted in obstruction of the camera view due to fluids in the oral cavity. The device was removed from the mouth, and the lens was manually cleaned to restore the camera to baseline functionality before being reinserted.

12-21 sec:

Once the video laryngoscope was reinserted into the oral cavity, critical time had already been lost, as the simulated patient remained apneic and gastric fluids continued to enter the lungs.

22-30 sec:

A Cormack-Lehane grade 1 view was achieved after aggressive suctioning with a Yankauer suction catheter. This provided clear visualization for the healthcare provider to insert the endotracheal tube using indirect visualization.

Obstructed Vision in Soiled Airways

0-13 sec:

The video laryngoscope is equipped with the IVOS BOSS G4™ system. The device integrates gas flow into the handle to continuously provide a clear camera window throughout the entire intubation process, without requiring removal of the device from the patient’s mouth.

14-27 sec:

The G4’s integrated suction channel removes oral cavity fluids and reduces the potential for aspirate to enter the lungs. Maintaining a clear view of the airway in an emergency setting can increase first-pass success, thereby reducing morbidity and mortality in patients.

28-37 sec:

The patient remains apneic for only a minimal amount of time while the healthcare provider inserts the endotracheal tube into the trachea and secures the airway for lifesaving ventilation.